Help Center of the Call Now Button

Select your product below or find your topic in the navigation on the left.

Web app

Click here for all the support topic for the web app.

Lite (Default WordPress plugin)

Click here for all the support topic for WordPress Lite (default WordPress plugin).

Cloud (WordPress plugin)

Click here for all the support topic for the WordPress Cloud version of the Call Now Button WordPress plugin.

Frequently Asked Questions (FAQ)

There are 2 ways to add a call now button to your website: by adding a line of JavaScript to your website or via the Call Now Button WordPress plugin. The WordPress plugin will be the easiest way for adding a single button and if you want to add more buttons you can create an account and add the API key to give your plugin super powers. If your website is not on WordPress you should create a (free) account on and copy a single line of JavaScript to your website. That's it.

Click-to-call is a term for hyperlinks that point to a phone number instead of an internet address. Since browsing the internet on a mobile device became possible, this type of link has gained in popularity; making it super easy for visitors do make a phone call directly from a website. The Call Now Button is exactly that, with some added styling to make it super clear and easy for any website visitor to contact a business.

Upgrading to a PRO account gives you a couple of benefits over the free version. While both the Premium Free and Premium PRO accounts give you access to all features, the FREE account will add delicate "Powered by Call Now Button" branding to your buttons. This is removed in the paid plans. Additionally, the PRO accounts allow for more monthly visitors. PRO allows for up to 50k monthly visitors while Free is only for websites that have less than 20k visits per month. PRO Large is suitable for websites with more than 50k monthly visits.

After you've saved the changed you made to the button it can take up to 10 minutes for those changes to be reflected in the button. The reason for this is that your changes have to be applied to the database server and our cache has to be updated with your latest version.

It's also smart to check if the toggle next to your button in the overview is set to active and that you've saved your changes.